Netflix Not Working on Roku

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Netflix Not Working on Roku-Netflix is one of the most popular streaming services out there. Thanks to the wide selection of TV shows, documentaries, movies, animations and much more it offers to the subscribers. People across the world are obsessed with Netflix and Chill, and for all the good reasons. 

Besides, adding Netflix on Roku is something that you just can’t ignore. Roku is a popular streaming media player across the USA. It allows you to stream high definition content available on the streaming channels like Netflix. 

Here Is A Quick Solution for Netflix Not Working on Roku

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All things good, but there is a downside as well of using streaming services like Netflix on Roku as they work on the internet connection. However, there can be several other reasons to experience the issue. But do not worry as this problem can be solved easily by following the troubleshooting solutions that we are going to discuss in detail here.

But if you are facing Netflix not working on the Roku problem frequently then do not panic. You can get in touch with the Roku technicians to get help with the issue. They will guide and assist you in resolving the problem immediately.

 

Basic Troubleshooting Solutions to Fix Netflix Not Working on Roku

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  • The first thing that you need to do if you are facing any problem with Netflix on Roku is to see if the app is down. Usually, if the server for Netflix is down it can result in this problem or maybe the service is offline. 
  • This has nothing to do with the Roku device or the internet connection. So, do not panic and wait for the problem to be resolved on the backend. 
  • You can check the official pages of Netflix for any update regarding the channel is down information. You can also check the Down Detector to check the same.
  • Though it might sound very obvious but restarting the device can help in fixing any errors and Netflix not working on Roku is one of them. 
  • Usually, if you are facing any problem with the Netflix app or the system then this issue can be easily resolved.
  • Another reason why Netflix not working on the Roku problem occurs is because of the slow internet connection. If the network you have connected the Roku is slow or down, then Netflix may have issues in working. 
  • Restarting the router is another way of resolving Netflix not working on Roku. A quick reboot of the network can help in fixing any errors. Simply, switch off the router and the modem and then wait for some time. Then plug in and turn on the router and modem to see the issue is fixed.
  • If you are facing the problem with the Netflix app then check if you need to update the app. You also need to update the system to make sure the Netflix app is compatible with the latest version of the device. So, check for app updates and system updates as well.
  • Sign out from the Netflix account. Wait and then sign in again to see if the issue is resolved. Also, make sure the Netflix users are not exceeding the limit, if so sign out Netflix on other devices using your account.

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  • Confirm the Network Settings

The first thing you should do when your Netflix not working on Roku is confirming the network settings. Believe this or not, this is the most popular issue. Roku could have temporarily lost the network connectivity easily. You can check your network settings in the Roku user interface:

  1. On the home screen, scroll down and enter the Settings menu.
  2. Scroll down and open the Network option to see if your Roku TV, streaming stick or set-top box is nevertheless connected.
  3. You can click on confirming the connection option for testing out your network connection.

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  • Search for Updates

After some time, apps can just start to behave funny, especially if the software is not updated in a while. Most of the time, developers push backend changes that need front end updates to get them to work, otherwise, they will interrupt. Updating your apps will further assure that they work wonderfully and fix if Netflix not Working on Roku.

Roku search for updates when it is turned on for every 24 to 36 hours. You can manually check for updates to the Netflix app.

  1. Scroll down and enter the settings menu on the home screen.
  2. Scroll down & chose the system option.
  3. Now click on software update selection.
  4. Now click on the “check now” option and this would confirm for both Roku system updates and Netflix app updates.

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  • Redownload the Netflix App

Another easy way to fix Netflix not working on Roku issue is by uninstalling and re downloading the Netflix app. This would erase your login information from the device but it can still work as a full reboot for the app. So, the issues you face will clear up the whole thing.

Confirm Your Roku Account Netflix Not Working

 

  • Confirm Your Roku Account

If your Netflix app is stuck with video playing issues, the problem can arise from your Netflix account. Confirm the account to make sure your subscription is renewed rightly. If you later changed your credit card, you need to update it.

When Netflix not working on Roku, this can also be because of your subscription plan too. Netflix offers you different plans that can limit the number of various streams that can happen on your account. If others are borrowing your account, you may need to consider either upgrading your subscription plan or kick someone out. 

Call Technical Support
USA/CA
1-866-990-1183 UK 020-3885-0914