roku error code 011

Roku Error Code 011

Facing issues related to Roku error code 011? Just bought a Roku device and it showing you an error? Then this is the perfect guide for you. We are HelpTechLine, the leading technical support company in the united states offering you a variety of technical support help on the web.

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Why Choose Roku Products?

Roku devices are simple to set-up and easy-to-use. They come with a simple remote, and powerful feature like Roku Search which makes it effortless to find what you want to watch. Roku devices give you access to 4K+ free and paid channels.

Reason for the Occurrence of Roku Error Code 011


Users experience the error code 011 when connecting to the Roku server. This can happen due to various reasons. You will see error message or code 011 on the screen as “cannot connect to the Roku”. This error is witnessed by users while applying the software update to their devices.

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US: 1-800-961-7126

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Don’t forget to check for software updates of Roku regularly. If you perform software updates for Roku then it would enable you to use the newly added features & experience the changes applied to exist features. There are chances that you might get an error during the installation of the latest software update. By the following way, you can solve the error of not connecting to the Roku server.

What to do to Resolve Roku Error Code 011?


On the Roku Device

Step 1

When the initial setup process is taking place, the latest software gets automatically downloaded and installed. This is the step when you might encounter the error message “cannot connect to Roku” with error code 011. This error indicates that the software update has failed since the Roku device cannot connect to the Roku Software update.

Wait for a few minutes before selecting the “Try Again” option.

Step 2

Go to and here you can check if any alerts announcements are stating that the service is currently experiencing the problems.


Step 3

If your Roku device is detected that it is not connected to the internet anymore, a message appears at the top stating that the network is ‘Not Connected’.


Step 4

If you are unable to connect to the home network, you will find a message that takes you to the steps of reconnecting to your home network. Even, then if the problem continues to persist, you can try visiting the Roku support page to check for further internet connectivity issues.

Congrats!! You have resolved the error code 011 with the help of this HelpTechLine guide. However, if you did not understand the things explained in the blog or you are not able to successfully resolve the error 011 then you should visit our website Give us a phone call by visiting our website and don’t forget to call us.

Call Toll Free for Support

US: 1-800-961-7126

UK: 0-808-273-9228

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